About the Online Catalog
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Tutorials | About the Online Catalog | Your Library Account | Searching | Placing & Altering Holds | Troubleshooting | More About the NEW Online Catalog
Requesting Items & Altering Requests (Placing and Altering Holds)
About the Online Catalog What is the Online Catalog?
Your Library Account How can I check my library account? What is my PIN? Can I change my PIN
number or my email address online? When logged into “Your Library Account” you can also add or change your email address. Click on the gray “Modify Personal Information “ button, enter your email address, and click the “Submit” button. After you add your email address here, you will begin to get your notices by email. Can I renew items I have already checked out? I'm having trouble getting email notification of holds
and overdue materials. What do I do? How do I specify that I'd like to be informed
via email when an item I've put on hold is available? Can I pay fees online? top Are there directions for the Online Catalog? How do I search the catalog? Can I alter the order my search results are displayed? Can I save a list of books? Can I email a list? Do an Any Word search. On the search results page you get click on the book bag for items you want. A gray “View Book Bag ” button will appear under the yellow bar. Click on the “View Book Bag ” button. To email your list to yourself, click on the "Export Saved" button. To request everything on your list click on the "Multiple Request" button and carry on. If you do Subject, Title or Author searches you can check off the items you want and then click on the “Save Marked Records” button. Then “View Book Bag ” and continue as above. What is Search Multiple Resources? What does "Limit Search to
Available Items" do? top How will I know my requested item is ready to pick
up? I've already requested an item, but now I want to change
where I pick it up. I'm having trouble getting email notification of requested
items and overdue materials. What do I do? I placed a hold on a title
in the Online Catalog but when the hold was filled it was for a different volume
than the one I wanted. How can I place a hold on a specific volume? What is the price
for requesting items to be held? top How do I see the holdings of a title? Are there summaries or reviews available
like there are on Amazon? How do I change my email address? How do I renew books online? I'll be on vacation when my books come due
and I won't have access to the Internet. Is there some other way I can renew
them? What do I do if I'm on vacation when my books on
hold become available? I don't want to lose my place in the holds queue! While in the Online Catalog, click on the Your Library Account button. Type in your library card number and PIN (default is the last four digits of your telephone number.) Once you are in the Your Library Account screen. Click on blue Requests/Holds link and you will see a listing of items you have on hold. To freeze these items, just put a checkmark in the box in the Freeze column at the far right for each item you want to freeze. When you're done, click on the Update List button at the left, just above your list of holds. You'll see that icicles appear on your hold so you can see clearly that it's frozen. To unfreeze your items when you return, just log into your account and click on the Holds/Requests link. Then remove the checkmark from the Freeze checkboxes and click on Update List. Your holds will be unfrozen and active. When I look at the Chinese site I see boxes instead of characters. What should I do?
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Frequently Asked Questions About Our New Online Catalog
About Our New Online Catalog
About our new Online Catalog Why did you change to a new catalog? The old one worked fine. I used to be able
to see where I was in the hold list and how long the list was. Now I can’t.
Can this be changed? I used to be able to set my holds to “inactive”. Now I
can’t. Can this be changed? While in the Online Catalog, click on the Your Library Account button. Type in your library card number and PIN (default is the last four digits of your telephone number.) Once you are in the Your Library Account screen. Click on blue Requests/Holds link and you will see a listing of items you have on hold. To freeze these items, just put a checkmark in the box in the Freeze column at the far right for each item you want to freeze. When you're done, click on the Update List button at the left, just above your list of holds. You'll see that icicles appear on your hold so you can see clearly that it's frozen. To unfreeze your items when you return, just log into your account and click on the Holds/Requests link. Then remove the checkmark from the Freeze checkboxes and click on Update List. Your holds will be unfrozen and active. When I place a hold, I am charged $.75 for the hold right away. The
old catalog charged me when I picked the hold up. What changed? Why can't I renew items on the web or on the telephone if they
are just a little bit overdue? I used to be able to do this. I
had saved a list of books on the old catalog. Where is my saved list?
You can also use the above procedure to make multiple requests. What happened to the best sellers and reading lists? I really liked
seeing these in the old catalog. What is the Book Bag in the catalog?
When you are finished selecting items, click on the gray "View Book Bag" button just below the yellow bar. Then you have two options. Export Saved means that you will see your list and have the opportunity to e-mail the list to yourself or someone else, or save it on your own computer. (Pleae note: Your list will not be saved on the system. It will be cleared when you log out.) If you choose Multiple Requests: View and Request your saved records, you can place multiple holds all at once by checking the items in your list you want.This is an excellent alternative to logging in or having to re-key your patron information for each hold. I use America Online (AOL) for my browser. But the catalog
doesn’t
work with AOL. Can this be fixed? I want to send feedback on the new catalog interface and features.
Can I send you my feedback? What if I want to give my feedback in person. Who do I call? What do I do if I'm on vacation when
my books on hold become available? I don't want to lose my place in the holds queue! While in the Online Catalog, click on the Your Library Account button. Type in your library card number and PIN (default is the last four digits of your telephone number.) Once you are in the Your Library Account screen. Click on blue Requests/Holds link and you will see a listing of items you have on hold. To freeze these items, just put a checkmark in the box in the Freeze column at the far right for each item you want to freeze. When you're done, click on the Update List button at the left, just above your list of holds. You'll see that icicles appear on your hold so you can see clearly that it's frozen. To unfreeze your items when you return, just log into your account and click on the Holds/Requests link. Then remove the checkmark from the Freeze checkboxes and click on Update List. Your holds will be unfrozen and active.
The Reading History feature begins saving titles you check out after you turn it on. Anything you checked out before Opting In to Reading History was not saved and cannot be retrieved. You may turn your Reading History ON or OFF any time when you login to Your Library Account. If you choose to activate your Reading History, and later turn it off, all stored records will be deleted from the system. Please be aware that if you elect to keep a Reading History, it may be subject to examination by law enforcement authorities without your permission. The default setting for Reading History for all patrons is OFF. Here's how to use Reading History:
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